Different insurance companies handle their claims differently. For example, some have independent appraisers write their estimates for them. Some companies write their own estimates, others require only one estimate from the repair shop. With this in mind, it is important for us to know which Insurance company will be handling your claim. Customers wait in our climate controlled office while their estimate is being  prepared. Most estimates are written in 15-20 minutes or less depending on the extent of the damage. Vehicles with undercarriage damage are inspected after being raised by one of our lifts.